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Leadership, Management & Communications Courses

Upcoming Course Offerings:

May 2021

Resistance: Turning Lemons into Lemonade
May 6, 2021 (1 hour session) NEW! ONLINE

Customer Service Skills for Utility Operations
May 11-12, 2021 ONLINE

Psychological Safety: Creating a Safe Zone in the Workplace
May 13, 2021 (1 hour session) NEW! ONLINE

What's Your Style? Communication Preferences for Success
May 20, 2021 (1 hour session) NEW! ONLINE

Empathy in Action
May 27, 2021 (1 hour session) NEW! ONLINE

June 2021

Writing Skills for Utility and Operations Personnel
June 2, 2021 ONLINE

Technical Writing
June 8, 2021 (½ Day AM) NEW! ONLINE

Management and Supervision - An Introduction
June 9, 2021 (½ Day AM) ONLINE

Delivering an Expectation-Shattering Customer Experience
June 10, 2021 (1 hour session) NEW! ONLINE

The Power of Positive Intelligence
June 17, 2021 (1 hour session) NEW! ONLINE

Cultural Competency
June 24, 2021 (1 hour session) NEW! ONLINE

July 2021

Workplace Problem Solving
July 14-15, 2021 ONLINE

The Ethical Organization
July 15, 2021 (½ Day AM) ONLINE

Conducting a Human Capital Audit
July 15, 2021 (½ Day PM) NEW! ONLINE

Management Skills for Supervisors
July 20-21, 2021 ONLINE

Improving Your Grant Writing Skills
July 22 & 29, 2021 ONLINE

Introduction to RFPs The Do's & Don'ts
July 28, 2021 (½ Day AM) ONLINE

August 2021

Effective Emergency/Crisis Communications
August 4-5, 2021 ONLINE

Writing Skills for Utility and Operations Personnel
August 11, 2021 ONLINE

Study and Exam Skills for Licensing and Professional Certification Testing
August 12, 2021 ONLINE

Management Skills for Supervisors
August 17-18, 2021 ONLINE

Succession Planning
August 19, 2021 ONLINE

The Ethical Organization
August 24, 2021 (½ Day AM) ONLINE

Improving Your Time Management Skills
August 24, 2021 (½ Day PM) ONLINE

September 2021

Society for Human Resource Management (SHRM) Certification Prep Course
September 11 - December 4, 2021 (Saturday mornings) ONLINE

Society for Human Resource Management (SHRM) Certification Prep Course
September 14 - December 7, 2021 (Tuesday evenings) ONLINE

Ongoing Offerings

Half-Day Computer Skills Classes
Learn how to use Microsoft Excel, Word, and Access! Hands-on classes. Basic through advanced levels available.

Opportunities for In-house Management & Communications Courses


Certificate Program:

Landscape Business Management Certificate
Choose 3 of 4 courses held December - March


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Leadership, Management and Communications Courses

Feedback from Course Attendees:

"I found the program to be a complete package of information I can use at my workplace...Everything was insightful."

"I've taken other leadership courses, but this one has been the best. All supervisors will
learn better skills from this class!"

"I will highly recommend this course for other employees."

"I have attended many management offerings over the years, and this has been the very best!"