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Psychological Safety: Creating a Safe Zone in the Workplace


Course Code: BL0143WA21

Four hands assembling puzzle with the words Psychological Safety on it

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Date & Time

May 13, 2021
1:00pm - 2:00pm EDT (Log in time: 12:50pm EDT)

View all upcoming Lunch and Learn online workshops.


Customized Instructor-Led Online Training Available Now

Do you have a large group that needs online training? We can customize this course or one of our many other training offerings and deliver the instruction to your team remotely! For more information, call Sharon Gutterman at 848-932-7701 or send an email to gutterman@njaes.rutgers.edu.

Sometimes managers can make their team feel intimidated, inferior, and unheard without even knowing it. With a flippant remark or lack of acknowledgement, supervisors too often inadvertently cause their coworkers to question their self-worth and value to an organization. High-performing teams need psychological safety.

In this online Rutgers Lunch and Learn course, popular instructor Francine Kaplan will discuss psychological safety, the belief that you won't be punished when you make a mistake. She will offer suggestions on how to create an energized and candid work environment that encourages people to speak up without fear of retaliation. She will explain how you can foster a work environment where opinions and new ideas are encouraged and welcomed.

By building psychological trust, you can expect to see higher levels of engagement, increased motivation to tackle difficult problems, and better overall performance. Register today!

Meet Your Instructor

Headshot of Francine Kaplan, Instructor for Psychological Safety Online CourseFrancine M. Kaplan JD, PM

Francine Kaplan received a BA degree in Communications from Hunter College, NYC and a JD degree from Rutgers Law School, Newark, NJ. For the past five years, she has presented several staff development courses throughout New Jersey on various topics such as Effective Communication, Giving and Receiving Feedback, Time Management, and Conflict Resolution.

In addition to 0.1 Rutgers CEUs, this online professional development course is approved for:
  • 1 PDC toward SHRM-CP and SHRM-SCP recertification
Registration Fee $35.00  

Cancellation is not allowed. Substitutions are permitted.


No meals will be provided at this course.

Accessing this Online Course

This online course is being delivered via Webex. It can be accessed with a computer, tablet, or smartphone. Registrants will receive a Webex link via email on May 12, 2021. You may turn on your webcam if you wish, but it is not required. Please mute your microphone upon entry.


  • If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with co-workers.

  • If you have previously taken classes with us and have used an email address that you share with your co-workers or supervisor, you must update your account with a unique email address. Click the Register Online button below and sign into your account. On the left side toolbar, click My Account. On the drop-down menu, click Edit Profile/Password. Scroll down to the Email Address field (not the secondary email address field!) and enter your own, individual (not shared!) email address here. Click the Submit button at the bottom to save. If you need assistance updating your account, please email or call (848-932-9271, option 2) our Registration Department.

Pre-registration is required.


Registration will close at midnight on May 12, 2021.

To Pay By Credit Card:

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First time registering online? Click here for step-by-step instructions.

To Pay By Check, Money Order, or Purchase Order:

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For Registration Assistance:

Please call 848-932-9271, option 2.

Program Questions? Contact Us!

Sr. Program Coordinator: Sharon Gutterman, 848-932-7701