Home > Lunch and Learn Series > Empathy in Action

register now button

Register by Mail/Email button

Join Our Mailing List button

Empathy in Action


Course Code: BC0146WA21

Person wearing a yellow shirt holding a red heart cut out of paper over their heart

Bookmark and Share
Date & Time

May 27, 2021
1:00pm - 2:00pm EDT (Log in time: 12:50pm EDT)

View all upcoming Lunch and Learn online workshops.


Customized Instructor-Led Online Training Available Now

Do you have a large group that needs online training? We can customize this course or one of our many other training offerings and deliver the instruction to your team remotely! For more information, call Sharon Gutterman at 848-932-7701 or send an email to gutterman@njaes.rutgers.edu.

Empathy is the ability to understand and share the feelings of another. This powerful tool is too often sidetracked by our desire to fix, change, rescue, or problem solve. Despite admirable intentions, sometimes empathy alone is the best way to serve as a productive team member or effective leader.

In this online Rutgers Lunch and Learn course, instructor Sydney Davis will discuss how empathy and collaboration have replaced command and control in leadership success. Gain a deeper understanding of empathy, why it matters, and its benefits. Plus, learn strategies to employ empathy, the right questions to ask, and how to improve your professional relationships.

Improving your empathy skills will help you foster a culture of open communication as well as understand the motivations and worries of your team, which will in turn help your organization reach its strategic goals. Register today!

Meet Your Instructor

Sydney Davis, Empathy in Action Course InstructorSydney Davis

Sydney Davis is a dedicated life changer. Her ability to see issues clearly and communicate next steps makes her both potent and practical. Sydney's training in Conscious Leadership grounds her in a unique understanding of transformative principles that set her apart from other trainers and coaches. With over 25 years of professional experience as an educator and a trainer, Sydney has a direct and supportive style that creates a safe space for clients to get curious and gain new insights. As a team builder, Sydney utilizes experiential learning to deliver meaningful and relevant workshop experiences. With a Masters in Counseling and a certification in coaching, Sydney blends foundational learning concepts with dynamic, engaging exercises that are fun, educational, relevant, and focused on adding value and creating lasting change.

In addition to 0.1 Rutgers CEUs, this online professional development course is approved for:
  • 1 PDC toward SHRM-CP and SHRM-SCP recertification
Registration Fee $35.00  

Cancellation is not allowed. Substitutions are permitted.


No meals will be provided at this course.

Accessing this Online Course

This online course is being delivered via Webex. It can be accessed with a computer, tablet, or smartphone. Registrants will receive a Webex link via email on May 26, 2021. You may turn on your webcam if you wish, but it is not required. Please mute your microphone upon entry.


  • If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with co-workers.

  • If you have previously taken classes with us and have used an email address that you share with your co-workers or supervisor, you must update your account with a unique email address. Click the Register Online button below and sign into your account. On the left side toolbar, click My Account. On the drop-down menu, click Edit Profile/Password. Scroll down to the Email Address field (not the secondary email address field!) and enter your own, individual (not shared!) email address here. Click the Submit button at the bottom to save. If you need assistance updating your account, please email or call (848-932-9271, option 2) our Registration Department.

Pre-registration is required.


Registration will close at midnight on May 26, 2021.

To Pay By Credit Card:

register now button

First time registering online? Click here for step-by-step instructions.

To Pay By Check, Money Order, or Purchase Order:

Register by Mail/Email button

For Registration Assistance:

Please call 848-932-9271, option 2.

Program Questions? Contact Us!

Sr. Program Coordinator: Sharon Gutterman, 848-932-7701