Laptop on wooden table surrounded by flowering branches, Rutgers NJAES logo, and text saying Lunch and Learn Spring Series

The Workforce Development Unit at the Rutgers Office of Continuing Professional Education is thrilled to invite you to our spring series of 1-hour Lunch and Learn events! Improve your business skills to help advance your career by joining us for our professional development Lunch and Learn series. All sessions are interactive and accessible from anywhere with an internet connection so you can keep pushing your career forward. Plus, earn 1 PDC toward SHRM-CP and SHRM-SCP recertification at each session! Click on each course title below to view more details and register.


Spring Lunch and Learn Online Series

Psychological Safety: Creating a Safe Zone in the Workplace
Date and Time: May 13, 2021; 1:00 PM - 2:00 PM EDT
Francine Kaplan
Registration Fee: $35.00
Psychological safety, the belief that you won't be punished when you make a mistake, is essential for high-performing teams. Learn how to create an energized and candid work environment that encourages people to speak up without fear of retaliation.

What's Your Style? Communication Preferences for Success
Date and Time: May 20, 2021; 1:00 PM - 2:00 PM EDT
Robyn Kaplan Ginese
Registration Fee: $35.00
Discover your specific combination of primary personality traits, as defined by True Colors, and then identify the styles of others to facilitate more productive communications.

Empathy in Action
Date and Time: May 27, 2021; 1:00 PM - 2:00 PM EDT
Sydney Davis
Registration Fee: $35.00
Gain a deeper understanding of empathy, why it matters, and its benefits. Plus, learn strategies to employ empathy, the right questions to ask, and how to improve your professional relationships.

Delivering an Expectation-Shattering Customer Experience
Date and Time: June 10, 2021; 1:00 PM - 2:00 PM EDT
John Eric Jacobsen
Registration Fee: $35.00
It may seem like good customer service is an antiquated concept, but it is still a critical aspect of every successful business. Discover how to shatter expectations and revive great customer service in your organization!

The Power of Positive Intelligence
Date and Time: June 17, 2021; 1:00 PM - 2:00 PM EDT
Marian Janes
Registration Fee: $35.00
Positive intelligence is an indication of how well your mind acts in your best interest and can impact your ability to lead and inspire others. Learn how to improve the percentage of time your mind is serving you, rather than sabotaging you.

Cultural Competency
Date and Time: June 24, 2021; 1:00 PM - 2:00 PM EDT
Baseemah Ismail
Registration Fee: $35.00
Cultural competency is the ability to understand and interact effectively with people from different cultures, backgrounds, and experiences. Explore how to actively foster respect and acknowledgement of our differences while avoiding assumptions and labels.

Accessing Our Online Workshops (It's Easier Than You Think!)

Once you've registered for a course, you will receive a link via email 24 hours before the start of the course. Simply click that link and follow the prompts to access the course on your computer, tablet, or iPhone. No microphones or webcams are necessary. If you do not have a microphone on your computer, you will have the option to dial in using a regular telephone to hear the course audio while viewing the course visuals on your device.

New to online learning? No problem! We will be sending out a document with helpful how-to tips for online learning to all registrants the day before the course. Plus, you can join each class a few minutes early at 12:50pm to get comfortable with the platform and see how you can utilize the chat feature to ask questions throughout the course.


Questions? We're Here to Help!

For registration assistance, please contact our Registration Department at
848-932-9271, option 2 or

For all other questions, please contact Senior Program Coordinator Sharon Gutterman at
848-932-7701 or

You can also live chat with a member of our team! Click the red chat icon at the bottom right corner of your screen.

Join Our Email List to stay in the loop about courses and offerings!

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Past Sessions

Although the sessions below have concluded, we can customize these courses or one of our many other training offerings and deliver the instruction to your team remotely! For more information, call Sharon Gutterman at 848-932-7701 or send an email to

The Art of Listening
Acquire tips and strategies for better listening, improving memory and recall, and preventing your mind from wandering when someone is speaking.

Building Relationships
Learn to build strong, trusting relationships with your team and co-workers for higher productivity and engagement.

Coaching and Motivation
Learn various intrinsic motivators and practical coaching methods that can help you activate your team's ability to reach higher levels of performance.

Communicating with Confidence and Authority
Learn how to speak with presence and purpose so that you can influence and inspire others, including the skills, tools, and mindset needed to ensure that every conversation is a memorable one.

Critical Thinking
Hone your critical thinking skills and develop a greater capacity for creative, agile, and responsive decision making.

Cultivating a Diverse Workplace
Take the first step in building an inclusive culture at your organization by learning how to recognize and decrease bias.

Diversity and Inclusion
Learn why managing and leveraging diversity is essential for organizational growth and success, as well as a healthy work environment.

Emotional Intelligence
Examine the nature of emotional intelligence, its role in effective leadership, and how you can use it to build better relationships.

Managing Conflict Professionally
Discover how conflict can be a powerful force for beneficial change and employee collaboration as long as conflict escalation is avoided.

A New Approach to Customer Service in the Time of COVID
Learn specific skills, such as actively listening, being empathetic, and asking open-ended questions, to improve your customer service communications.

Principles of Good Leadership
Learn what it takes to be an inspirational and successful leader.

Project Management in a Nutshell
Gain a basic understanding of project management concepts and some practical tips to get started with project management.

Resistance: Turning Lemons into Lemonade
Have you ever considered embracing resistance to change as a gift? This course will include a discussion of how to leverage resistance to move your initiatives forward in the workplace.

Respectful Workplace Communications
Learn how to ensure that your workplace communications express respect, demonstrate consideration, and create a work environment that is inclusive and welcoming to all.

Slay Your Presentation Fears
Learn presentation development and delivery techniques in order to strengthen your public speaking skills.

Stress Management for Better Health and Improved Productivity
Improve your job performance and your health by learning strategies for managing stress and eliminating stress-related issues.

TEAM - Together Everyone Achieves More
Discover how to create energy and accountability in shared projects and manage the content, process, and dynamics of a collaborative discussion.

Things Happen! Managing Project Risks
Learn how to identify, measure, and analyze risks in projects of all sizes and scopes.

Unconscious Bias
Learn the steps individuals can take to prevent biased attitudes and behaviors from interfering with decisions and interactions in the workplace.

"Zoom-ba" - The Ins and Outs of Zoom
Learn the ins and outs of Zoom, one of the most popular virtual meeting platforms!