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Video Preview: Patient Education Course with Instructor Bill Jamison

How to Communicate with Patients Effectively to Improve Health Outcomes

Anyone – regardless of literacy level, education level obtained, socio-economic status, language spoken, age, race, gender – can be at risk for low health literacy. Low health literacy reduces a patient's ability to obtain, process, and understand health information, which can result in mistakes, illnesses recurring, and re-hospitalizations.

In this 15-minute preview of our two-hour patient education course, you'll hear presenter and communications expert Bill Jamison explain why patient education is important, who is at risk for health miscommunication, red flags for low health literacy, and more.

In the full two-hour training program, Mr. Jamison explores these topics in more depth and gives healthcare professionals specific strategies to improve their communications with patients for better health outcomes.

Interested in Bringing Patient Education Training to your Organization?

The full version of this patient education course can be customized to suit the needs and initiatives of any organization. Contact us today to find out how to bring this topic and instructor -- or any of our over 200 course topics -- to your facility. Some organizations may even be eligible to receive grant funding for this training to develop the skills of their employees for no out-of-pocket expense!

If you would like to learn more about Bill Jamison's patient education course or any other customized employee training courses offered through OCPE, please contact us:

Sharon Gutterman, Senior Program Coordinator
Email: gutterman@njaes.rutgers.edu
Phone: 848-932-7701

About Bill Jamison, Patient Education Course Instructor

Bill Jamison is a communications consultant and an accomplished public speaker who has been teaching courses through OCPE since 2002. Customized employee training program participants have enjoyed his engaging presentation style while participating in workplace training on topics including team building, emergency and crisis communications, effective speaking and presentations, improving interpersonal communication skills, message management, marketing for non-profit organizations, and more.

Bill has been certified by the Centers for Disease Control (CDC) as a Crisis Emergency Risk Communications trainer. Bill has prior experience as a communications specialist with the New Jersey Department of Health (NJDOH), where he managed the content, design and flow of information for the New Jersey Department of Health & Senior Services web site. His responsibilities at NJDOH also included coordinating distance education activities, conducting workshops for professional staff, representing the Department at conferences, overseeing public relations and media projects, organizing public information campaigns, and designing publications for the general public and professional health community. His educational background includes an Associate of Arts degree from Union College and a Bachelor of Arts degree from Montclair State College.