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Our Health Literacy programs have been approved for nurse contact hours, CHES credits, and Dietetic CPEUs. Click here to learn more.


American Health Information Management Association (AHIMA) Approved This program has been approved for continuing education units (CEUs) for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). Contact us for more information.

Health Literacy, Training Grants

Health Literacy Training

Learn to better communicate health information to patients and consumers for a higher level of
customer satisfaction and clinical effectiveness

For information about this course, call 848-932-7649.

Far too often patients are placed at risk for unsafe care because of medical jargon and unclear language. Health literacy is an interactive process requiring that all patients and consumers receive clear communication from all healthcare providers and systems.

This presentation is designed for healthcare professionals and will:

  • Review the changing definitions of health literacy
  • Examine barriers that prevent optimal navigation/use of health information/services
  • Provide practical approaches for effective patient-centered communication.

Continuing Education Credits:
> This continuing nurse education activity was approved by New Jersey State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission On Accreditation. Approval Number: 7501 June 2014-June 2016 for 3.5 contact hours.

For more information, contact Felicia Conte at 848-932-7649 or conte@njaes.rutgers.edu

We can bring the training to your organization. Call us!

These classes are made available through a NJ Department of Labor grant to healthcare professionals, who are employed by eligible organizations for no out-of-pocket expense to the attendee. Call to determine if your employer is eligible.


Reviews from Past Attendees of the Health Literacy Course

Kessler Institute for Rehabilitation

"This literacy course will open every healthcare provider's eyes to the profound challenges that patients have when trying to get even the most basic healthcare information. Elissa Director's expertise will show you how you can improve health literacy on an individual and organization-wide basis and make changes right away."
- Terry Carolan
Director of Education
Kessler Institute for Rehabilitation

"Eye opening. It really makes you think about how easily things are miscommunicated or not communicated at all."

"Very good presentation Provided new insight of evolving and current issues in health literacy. [I will] Take back strategies for success."

"This seminar was great, it has helped me to identify many changes I can make in my job as chronic disease management."

"Excellent examples of how health information can be misunderstood."

"Informative; very helpful in bedside nursing."