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Rutgers University
Employee Training & Development:

Course Topics Available for On-Site Corporate Staff Training

From Communications Skills to Diversity Training to Emotional Intelligence and everything in between, we have a variety of professional development courses to meet your staff training needs. Whether you are looking for a one-hour seminar, a half-day course or a customized certificate program, we've got you covered. We can also help you plan and execute a complete Staff Development Day Program from start to finish.

For course descriptions, view our full course catalog.

If you are interested in any course below (or another topic not listed), request more information online or call us at (848) 932-7701 to get started. We would be thrilled to hear from you!

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Business Classes

  • Business Development
  • Business Ethics
  • Compensation and Benefits
  • Critical Thinking
  • Cross Selling / Suggestive Selling (View Course Video Preview)
  • Customer-Focused Sales Strategies (View Course Video Preview)
  • Effective Interviewing
  • Negotiations
  • Problem Solving
  • Project Management
  • Prospecting and Buyer-Focused Sales
  • Strategic Planning & Goal Setting
  • Successful Networking / Working an Event
  • Suggestive Selling
  • Talent Acquisition, Selection, and Retention

Computer Skills Classes

  • Adobe Photoshop
  • Computer Basics
  • Databases: Microsoft Access (Level 1 and 2)
  • Email: Microsoft Outlook
  • Internet Basics - Microsoft Internet Explorer
  • Microsoft Office Version Upgrades
  • Microsoft Visio
  • Pivot Tables
  • Presentations: PowerPoint (Levels 1-3)
  • Spreadsheets: Microsoft Excel (Levels 1-4)
  • Word Processing: Microsoft Word (Levels 1-4)

Customer Service Classes

  • Customer Care Series
  • Customer Service Skills
  • Five-Star Customer Service

Food Safety Classes

  • Basics of Food Safety
  • HACCP Planning
  • SafeMark, National Certification Course
  • ServSafe, National Certification Course

Healthcare Classes

  • Anatomy and Physiology (Level 1 and 2) (View Course Video Preview)
  • Clinical Documentation
  • Communicating with Older Adults
  • Customer Service: Why It Matters [Healthcare Version]
  • Disease Processes
  • Electronic Medical Record Training
  • The End of Life: A Journey
  • Interpreting Lab Results
  • Mastering the ICD-10 – Coding System
  • Medical Assistant Training
  • Medical Terminology for Clinicians/Non-Clinicians (View Course Video Preview)
  • Patient Education: Classroom Health Literacy Course (View Course Video Preview)
  • Patient Education: Self-Paced Online Health Literacy Course
  • Pharmacology
  • Spanish for Healthcare
  • Teach-Back Techniques
  • Understanding Memory Loss, Dementia, and Alzheimer's Disease

Language Skills Classes

  • English as a Second Language: Basic Skills ESL
  • More Americanized Pronunciation and Speaking (MAPS)
  • SEL - English-Speaking Supervisors and Non-Native English Speaking Workers
  • Spanish Specific to Your Profession

Leadership and Communication Classes

  • Adapting to Change
  • As Simple As Respect – Embracing Diversity / Respectful Workplace Communications
  • Coaching and Motivation
  • Communicating with an Emotionally Disturbed Person (EDP)
  • Communicating with Clarity (View Course Video Preview)
  • Conflict Resolution (View Course Video Preview)
  • Crisis and Emergency Communications
  • Customer Service Skills
  • De-Escalating Conflict in the Workplace
  • Developing Leadership Capabilities
  • Diversity in the Workplace / Embracing Diversity / Cultural Competency (View Course Video Preview)
  • Effective Communications
  • Emotional Intelligence
  • Employee Engagement (View Course Video Preview)
  • Five-Star Customer Service (View Course Video Preview)
  • Giving Recognition and Feedback
  • How to Influence People
  • Human Resources Introduction
  • I'm in Charge, Now What? New Supervisor Training / Peer to Supervisor (View Course Video Preview)
  • It’s About Respect – Recognizing Harassment in a Diverse Workplace
  • Leadership Agility (View Course Video Preview)
  • Leadership Skills for High Performing Teams - Connecting with Heart and Head
  • Leadership Styles
  • Leading with Authenticity
  • Learning and Development
  • Management and Leadership Skills
  • Managing Conflict Professionally
  • Managing Difficult Situations
  • Managing Multiple Generations in the Workplace
  • Managing Organizational Change
  • Partner with your Boss (View Course Video Preview)
  • Performance Management
  • Positive Responses to Aggressive Behavior (View Course Video Preview)
  • Presentations Skills
  • Professional Administrative Certificate of Excellence (PACE) Certification Preparation
  • Professional Business Communication - Writing for Success (View Course Video Preview)
  • Professionalism
  • Resolving Conflict
  • Respect in the Workplace (View Course Video Preview)
  • Society for Human Resource Management (SHRM) Certification Preparation
  • Succession Planning through Effective Mentoring (View Course Video Preview)
  • Team Building (View Course Video Preview)
  • Team Player Styles Mix and Match
  • Terrific Training Techniques - Train the Trainer (View Course Video Preview)
  • Time Management
  • Turning Around Difficult Performance Issues / Difficult Conversations (View Course Video Preview)

Project Management Classes

  • Accidental Life Science Project Manager, The
  • I'm a New Project Manager! How Do I Begin?
  • Introduction to Project Management
  • Project Management Certification Preparation

Workplace Wellness Classes

  • Ergonomics Awareness - "Don't Get Bent Out Of Shape" (Industrial/ Shop Floor)
  • Ergonomics in the Office - "Does Your Office Work Space Give You A Pain In The Neck?"
  • Mindfulness and Self-Care for the Busy Professional
  • Vicarious Trauma and Mindful Self-Care (View Course Video Preview)
  • Wealth Steps

If you are interested, request more information online or call us at (848) 932-7701 to get started. We would be thrilled to hear from you!

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