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Technical Writing


Course Code: EO0136WA22

4.5 TCHs offered for NJ Water and Wastewater Operators
(License S, C, N, T, W, VSWS)

Piece of paper with the heading User Guide and typed information underneath

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Date & Time

Last Held: August 19, 2021
8:30am - 1:15pm EDT

Next offering TBD


Technical writing is utilized in any field or industry that requires communicating internal procedures, the design and production of products, the implementation of workplace procedures, defining organizational policies, or to sell products and services to others. In this course, participants will learn how to plan, structure, write, review, and publish a technical document using a defined, manageable five-step process that can be applied to the creation of manuals, user guides, and procedures. Come brush up on your technical writing skills and take this opportunity to improve how you communicate complex ideas, concepts, processes, or procedures.

Learning Objectives:

Participants will learn how to:

  • develop technical documents by defining the scope of writing and the stakeholder audience.
  • create the structure and the format of a technical document.
  • apply the principles of the writing process when developing drafts.
  • review and analyze the content throughout the writing process.
  • prepare technical documents for final publishing to communicate with stakeholders.


The Handbook of Technical Writing with 2020 APA Update by Gerald J. Alred, Walter E. Oliu. Jun 15, 2020

Technical Writing Process, 1st Edition by Kieran Morgan, Ali McCart, Sanja Spajic. May 23, 2015

Technical Writing, Simplified Fourth Edition by Nell Johnson, Mary Sylvester. March 10, 2017

Meet Your Instructor

Sharon Kinsey, Technical Writing course instructorSharon Kinsey

Sharon Kinsey has more than 25 years of professional work experience and is currently an Associate Professor in the Department of 4-H Youth Development at Rutgers University, where she leads a local 4-H youth development program in Camden County. She began her career as an agricultural journalist, putting to work her bachelor's degree in journalism. She also hold a master's degree in strategic communication and leadership, and she is working to complete her doctorate in global studies in education.


In addition to 0.45 Rutgers CEUs, this training course has been approved for the following credits:

NJ Licensed Water and Wastewater Operators: 4.5 TCHs (Approval #01-042106-30)

NJ Certified Public Works Managers (CPWM): 3 Technical

NJ Health Officers and Registered Environmental Health Specialists: Rutgers University, NJAES, Office of Continuing Professional Education has been approved by the New Jersey Department of Health as a provider of NJ Public Health Continuing Education Contact Hours (CEs). Participants who complete this education program will be awarded 3.75 NJ Public Health Continuing Education Contact Hours (CEs).

NOTE: You must fill out the survey requesting continuing education credits immediately following the end of the class. If you do not complete the survey - or do not fully complete it - you will NOT receive any credits.

Registration Fee TBD
Multi-Person Registration Fee TBD Register at the same time with a colleague and you both save!
NJLWO Fee (T/W/VSWS License Holders Only!)


Cancellation Fee TBD  

Substitutions are permitted. View cancellation policy.


No meals will be provided.

Accessing this Online Course

This online course will be facilitated on the Canvas Virtual Platform. It is recommended that you access the course using a computer (desktop or laptop) with a high-speed internet connection. A built-in laptop microphone or external microphone can be used. You also have the option to call in to hear the live class. Webcams are optional. Kindly note that this training is best viewed using the Chrome web browser. Tablets can also be used. If you plan to access the course using a mobile device, you should download the Canvas app. Please review this link for information: https://community.canvaslms.com/docs/DOC-10567.

Once you register with OCPE, you will receive an email from "Rutgers University Canvas" saying, "Click here to finish the registration process," to create your new account in the Canvas Virtual Platform. The course shell will not open until a week before the start date of class. You will receive an email from Claudine Oleskin with directions and more details for the class.

Photo ID Requirement:

Each registrant will be asked provide a photo of him/herself holding their government-issued photo ID. This is required by credit boards so that you may receive credits for participating in this online course.

  • You will receive a reminder email prior to the start of the class with further instructions. Wait to receive these instructions before you attempt to upload your ID.
  • The photo must be clear enough that we can read your name and verify that the person pictured on the ID is in fact the person holding it.
  • After an OCPE staff member reviews the picture and verifies your identity, you will have access to participate in the course when it begins.


  • If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with anyone else who will be registering for this course.

  • If you have previously taken classes with us and have used an email address that you share with another person who will also be registering, you must update your account with a unique email address. Click the Register Online button below and sign into your account. On the left side toolbar, click My Account. On the drop-down menu, click Edit Profile/Password. Scroll down to the Email Address field (not the secondary email address field!) and enter your own, individual (not shared!) email address here. Click the Submit button at the bottom to save. If you need assistance updating your account, please email or call (848-932-9271, option 2) our Registration Department.

Note: Pre-registration with payment is required.


Sorry, registration is not currently available for this course.

Would you like to be notified when the next offering is scheduled?
Here are 3 convenient ways to be added to our email list:
1. Click here to join our email list 
2. Call us at 848-932-9271, select option 3
3. E-mail us at ocpe@njaes.rutgers.edu

Program Questions? Contact Us!

Assistant Director: Carol Broccoli, 848-932-7207
Administrative Assistant: Claudine Oleskin, 848-932-7204