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Workplace Problem Solving

Course Code: EO0133CA19

6 TCHs offered for NJ Water and Wastewater Operators
(License S, C, N, T, W, VSWS)

Workplace Problem Solving Course

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Date & Time

Last Held: July 19, 2018
8:30am - 3:45pm (Check-in time: 8:00am)

Next offering TBD.

Description

It is no secret - the world of the workplace is one of constant change, increasing demands and decreasing amounts of time to deal with it all. Identifying issues before they grow into problems is a key skill that everyone needs to have in their wheelhouse. This course has been designed to help you become one of those folks who always seems to have an idea for a plan that could bring the solution, solve the problem or just get things back on track! Specific topics to be discussed will include:

  • What is problem solving?
  • Observations and trends – what is it you need to see?
  • Defining a problem with clarity – what is the problem?
  • Identifying possible causes – including root cause analysis
  • Determining the best choices – how should we proceed and why?
  • Test and retry – the first solution is not always the correct solution.

Join long time OCPE instructor Terry Tomsky to learn what you need to sharpen your skills. Everyone can benefit from having a strong base in problem solving – at work, at home and at play!

Credits

In addition to 0.6 Rutgers CEUs, this training course has been approved for the following credits:

NJ Licensed Water and Wastewater Operators: 6 TCHs (Approval #01-071802-30)

Fees
Registration Fee TBD
Multi-Person Registration Fee (2 or more) TBD  
NJLWO Fee (T/W/VSWS License Holders Only!) TBD
Cancellation Fee TBD

Substitutions are permitted. View cancellation policy.

Meals

Continental breakfast and deli buffet lunch will be provided to you at no additional cost.

NOTE: If you have any dietary restrictions or food allergies, please alert us at least one (1) week in advance of the course start date so that we can make reasonable accommodations. We cannot guarantee accommodations for special requests made after that time.

Location

We strongly recommend that you use the directions we provide.

Rutgers Eco Complex
1200 Florence-Columbus Road, Bordentown, NJ 08505
Directions and Map

Note: Pre-registration is required. We're sorry, but we cannot guarantee a seat, materials or meals for walk-in registrants. Location is subject to change; registrants will be notified in the event of a change.

Register

Sorry, registration is not currently available for this course.

Would you like to be notified when the next offering is scheduled? 
Here are 3 convenient ways to be added to our mailing list:
1. Click here to join our mailing list (please reference "Workplace Problem Solving" or Course Code EO0133) 
2. Call us at 848-932-9271, select option 3
3. E-mail us at ocpe@njaes.rutgers.edu

Program Questions? Contact Us!

Assistant Director: Carol Broccoli, 848-932-7207
Administrative Assistant: Claudine Oleskin, 848-932-7204

Attention U.S. Veterans

All of the courses offered by the Rutgers Office of Continuing Professional Education are approved by the New Jersey State Approving Agency for Veterans Training for educational benefits through the GI Bill. For more information about the GI Bill, click here.