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Public Information/Relations

Course Code: EO0131CA18

3 TCHs offered for NJ Water and Wastewater Operators
(License S, C, N, T, W, VSWS)

Public Relations Course

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Date & Time

Next Offering TBD


Utility Public Relations departments spent most of their time attempting to build a good community relations program, attending community functions, and participating in numerous civic activities. Because most utilities have a good reputation with both their customers and regulators, management has developed a perception that little needs to be done in the area of public relations.

That picture has changed today – with rate hikes, perceived contamination issues and controversies with supply sources. This scenario requires Public Relations expertise - what do you say and how do you say it? PR now involves news media relations, employee communications, advertising and graphic design, government relations, audiovisual services, civic affairs, and issues management. In fact, a PR should support all operating functions of the company explaining their operations, eliciting support for them, translating and building backing for the company's goals and objectives. Most important, it must listen to the concerns and problems of the public it serves and those who create the environment in which it conducts its business, call these concerns to the attention of management, and urge and assist in their resolution.


In addition to 0.3 Rutgers CEUs, this public relations training course has been approved for the following credits:

NJ Licensed Water and Wastewater Operators: 3 TCHs (Approval #01-091701-30)

NJ Certified Recycling Professionals (CRPs): Pending

Registration Fee TBD
Multi-Person Registration Fee (2 or more) TBD Register with a colleague and save!
NJLWO Fee (T/W/VSWS License Holders Only) TBD
Cancellation Fee TBD

Substitutions are permitted. View cancellation policy.


Lunch will be provided to you at no additional cost.

NOTE: If you have any dietary restrictions or food allergies, please alert us at least one (1) week in advance of the course start date so that we can make reasonable accommodations. We cannot guarantee accommodations for special requests made after that time.


GPS systems may not recognize campus addresses. Even if they take you to the correct building, they will not take you to the assigned parking lot. Therefore, we strongly recommend that you use the directions we provide.

Holly House
130 Log Cabin Road, New Brunswick, NJ 08816
Directions, Parking Information & Map

Note: Pre-registration is required. We're sorry, but we cannot guarantee a seat, materials or meals for walk-in registrants. Location is subject to change; registrants will be notified in the event of a change.


Sorry, registration is not currently available for this course.

Would you like to be notified when the next offering is scheduled? 
Here are 3 convenient ways to be added to our mailing list:
1. Click here to join our mailing list (please reference "Public Information/Relations" or Course Code EO0131) 
2. Call us at 848-932-9271, select option 3
3. E-mail us at ocpe@njaes.rutgers.edu

Program Questions? Contact Us!

Assistant Director: Carol Broccoli, 848-932-7207
Administrative Assistant: Claudine Oleskin, 848-932-7204

Attention U.S. Veterans

All of the courses offered by the Rutgers Office of Continuing Professional Education are approved by the New Jersey State Approving Agency for Veterans Training for educational benefits through the GI Bill. For more information about the GI Bill, click here.