Managing employees is a challenging process of learning how our behavior and the work environment affects others. If you want to improve your management skills, the best way to start is to know yourself and be willing to change. In our highly popular two-day Management Skills for Supervisors short course, we will explore the essential characteristics of a respected leader and will evaluate your own management style.
Do your employees clearly understand what is expected of them? Are they treated fairly and consistently? Is there open and honest communication at your workplace? Do they participate in decisions that affect their work? Are there opportunities for them to improve their own skills? These are very important questions to consider as a supervisor. Through small group discussions and entertaining interactive exercises, you will develop a better understanding of what you can do to improve your work group's effectiveness in the water, wastewater and related industries. In addition, you will acquire new "people" tools with which to more successfully manage the everyday challenges in your unit.
Credits Offered:
12 TCH's for water and wastewater, also credits for CPWM and NJHLO and REHS
1.2 CEUs |
