Home > Lunch and Learn Series > Emotional Intelligence

Join Our Mailing List button

Emotional Intelligence


Course Code: BL0138WA21

Red mug of coffee next to napkin with Emotional Intelligence word map

Bookmark and Share
Date & Time

Last Held: February 4, 2021
1:00pm - 2:00pm EST (Log in time: 12:50pm EST)

View all upcoming Lunch and Learn online workshops.


Customized Instructor-Led Online Training Available Now

Do you have a large group that needs online training? We can customize this course or one of our many other training offerings and deliver the instruction to your team remotely!

For more information, call Sharon Gutterman at 848-932-7701 or send an email to gutterman@njaes.rutgers.edu.

Emotional intelligence is the ability of an individual to recognize their own and others' emotions and understand their effects on the workplace. People with higher levels of emotional intelligence are more likely to thrive both professionally and personally.

In this Rutgers OCPE Lunch and Learn Series Emotional Intelligence online course, popular instructor Susan Russo will first examine the nature of emotional intelligence and its role in effective leadership. She will then describe communication styles and other practical tools for improving one's ability to work successfully with others.

Learn how you can use emotional intelligence to build better relationships and communicate more effectively. Register today!

Meet Your Instructor

Headshot of Susan Russo, Instructor for Emotional Intelligence Online CourseSusan Russo

Ms. Russo has 13+ years of experience in multiple human resource functions with outstanding relationship management skills. She works well with all employee groups from entry level to corporate executive. Articulate and confident speaker who is comfortable presenting to small and large groups, both corporate programs as well as customized programs.

Susan holds both a Master's Degree in Human Resource Management and a Bachelor's Degree in Psychology from Rutgers University as well as SPHR, GPHR, and SHRM SCP Certifications.

In addition to 0.1 Rutgers CEUs, this online professional development course is approved for:
  • SHRM-CP and SHRM-SCP recertification: 1 PDC
  • California Board of Registered Nursing: 1 Contact Hour Pending Approval
Registration Fee TBD  

Cancellation is not allowed. Substitutions are permitted.


No meals will be provided at this course.

Accessing this Online Course

This online course is being delivered via Webex. It can be accessed with a computer, tablet, or smartphone. Registrants will receive a Webex link via email on February 3, 2021. You may turn on your webcam if you wish, but it is not required. Please mute your microphone upon entry.


  • If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with co-workers.

  • If you have previously taken classes with us and have used an email address that you share with your co-workers or supervisor, you must update your account with a unique email address. Click the Register Online button below and sign into your account. On the left side toolbar, click My Account. On the drop-down menu, click Edit Profile/Password. Scroll down to the Email Address field (not the secondary email address field!) and enter your own, individual (not shared!) email address here. Click the Submit button at the bottom to save. If you need assistance updating your account, please email or call (848-932-9271, option 2) our Registration Department.

Pre-registration is required.


Sorry, registration is not currently available for this course.

Would you like to be notified when the next offering is scheduled? 
Here are 3 convenient ways to be added to our mailing list:
1. Click here to join our email list (please reference "Emotional Intelligence" or Course Code BL0138) 
2. Call us at 848-932-9271, select option 3
3. E-mail us at ocpe@njaes.rutgers.edu

Program Questions? Contact Us!

Sr. Program Coordinator: Sharon Gutterman, 848-932-7701