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Cultural Competency


Course Code: BC0328WA21

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Date & Time

June 24, 2021
1:00pm - 2:00pm EDT (Log in time: 12:50pm EDT)

View all upcoming Lunch and Learn online workshops.


Customized Instructor-Led Online Training Available Now

Do you have a large group that needs online training? We can customize this course or one of our many other training offerings and deliver the instruction to your team remotely! For more information, call Sharon Gutterman at 848-932-7701 or send an email to gutterman@njaes.rutgers.edu.

Cultural competency is the ability to understand and interact effectively with people from different cultures, backgrounds, and experiences.

In this online Rutgers Lunch and Learn course, instructor Baseemah Ismail will explore how to actively foster respect and acknowledgement of our differences while avoiding assumptions and labels. She will identify inappropriate workplace behaviors related to cultural sensitivity. In just one hour, you will learn some practical communication methods to improve workplace productivity.

Organizations that foster cultural competency can benefit from better teamwork and collaboration, enhanced employee engagement, and higher customer satisfaction. Take a step towards diversity inclusion. Register today!

Meet Your Instructor

Headshot of Baseemah Ismail, Instructor for Cultural Competency Online CourseBaseemah Ismail

With a Master's Degree in cultural theory anthropology, Baseemah Ismail works as a Senior Human Resources Generalist. She has experience in an array of HR functions including Talent Acquisition & Retention, Diversity Strategy, Training, and Organizational Development & Design. Baseemah is a certified Development Dimensions International (DDI) Learning Systems Facilitator, DiSC Communication Styles & Myers-Briggs Type Indicator (MBTI) practitioner.

In addition to 0.1 Rutgers CEUs, this online professional development course is approved for:
  • 1 PDC toward SHRM-CP and SHRM-SCP recertification
Registration Fee $35.00  

Cancellation is not allowed. Substitutions are permitted.


No meals will be provided at this course.

Accessing this Online Course

This online course is being delivered via Webex. It can be accessed with a computer, tablet, or smartphone. Registrants will receive a Webex link via email on June 23, 2021. You may turn on your webcam if you wish, but it is not required. Please mute your microphone upon entry.


  • If this is your first time registering with us, please provide your own unique email address when registering; do not provide an email address that you share with co-workers.

  • If you have previously taken classes with us and have used an email address that you share with your co-workers or supervisor, you must update your account with a unique email address. Click the Register Online button below and sign into your account. On the left side toolbar, click My Account. On the drop-down menu, click Edit Profile/Password. Scroll down to the Email Address field (not the secondary email address field!) and enter your own, individual (not shared!) email address here. Click the Submit button at the bottom to save. If you need assistance updating your account, please email or call (848-932-9271, option 2) our Registration Department.

Pre-registration is required.


Registration will close at midnight on June 23, 2021.

To Pay By Credit Card:

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First time registering online? Click here for step-by-step instructions.

To Pay By Check, Money Order, or Purchase Order:

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For Registration Assistance:

Please call 848-932-9271, option 2.

Program Questions? Contact Us!

Sr. Program Coordinator: Sharon Gutterman, 848-932-7701